Legal

Privacy Policy

Last updated: March 6, 2026

Who we are

BotMatic is a Belgian service that helps businesses manage incoming messages across Meta-connected channels.

Data we receive from Meta

  • Meta user ID and account/page ID.
  • Username or profile name.
  • Message content sent to connected channels.
  • Webhook events (message received, delivery/read/status events).

Why we use this data

  • Connecting and operating business channels.
  • Handling incoming conversations and sending automated replies.
  • Security, reliability and service monitoring.
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